A Message from Your Beadmeister
The Beads are My Children. Treat Them Well.
If you have a question about our site, call 1 800 338 2162, and ask for Willis or Cara.
Footnote-ishly, let me assure you that I do not take all this Beadmeister stuff seriously.
It's a bit of a joke. True, I am The Beadmeister, but only for Planet Earth.
Off-planet, I am just like you, a plain civilian.
Except that I don't have a dog. Or a cat.
My last dog, Saranac, was named after a beer, wasn't named by me
and I am sure still misses me wherever she is.
Customer Service Pledge
I will do my best to make you happy. But, as you know, that's easier some days than others.
I have one overriding customer service guideline. That is:
Your happiness is all that matters to me unless it strongly conflicts with my happiness.
Privacy & Security
In order to protect our customers' credit card information,
our shopping cart is on a secure web server.
South Pacific Wholesale does not sell or rent its mailing list to other companies. Your personal information, including address and phone number, will be used only by us to contact you. We will not share it with or sell it to any other business or organization.
Ordering Guidelines
1. We take
MasterCard, Visa, American Express, Discover, PayPal, prepaid orders, cash.
2. We no longer do COD orders. Next time you are in Vermont visit our Museum of Bad Checks.
Stay for story hour and hear The Dummy tell his sad stories:
"I Thought We Were Friends," "But She Sounded So Nice Over the Phone,"
and his favorite, "I'm That Stupid?"
Avert your eyes as you pass silently down the Hall of Temporary Checks.
When you place your order we won't be able to give you a final total.
We won't know what that will be until we weigh your order after
we have pulled all (hopefully) of your items from inventory,
so we can't tell you the actual charges until it is ready to go.
3.
Shipping: Our minimum shipping and handling and insurance charge, be it UPS or Postal, is $5.50. You will choose UPS or Postal from a pulldown menu that lists shipping choices when you check out.
We insure. More packages are being stolen or pilfered.
Hawaii, Alaska, Left Coast, Middle of Nowhere, we can pack a lot of stuff in a Postal Service Flat Rate Box for $9.30. I can put thirteen pounds in a flat rate Postal box to Hawaii for $9.30 that would cost $37 by UPS "Ground." And now the Postal Service has a larger Flat Rate Box for $12.50.
We use only the US Postal Service to ship internationally. If you live outside the US and choose UPS for shipping, we'll change it to USPS. Trust us. It'll save all of us a lot of headaches.
If you ask us to ship your order UPS Ground to Hawaii you'll be calling to complain.
We don't send overnight orders to new customers. 70% of overnight orders to new customers are placed with stolen credit cards.
4. If it seems odd, or you seem odd, we may hold the check for your prepaid order. Up to three weeks. Overpayments are rewarded with substitutions, not refunds. MAKE IT EASY, USE A CREDIT CARD.
5. We try to ship immediately but our promise is we will try to ship your order within 2 - 3 working days. It is in our best interest to get your money as soon as possible. Plan ahead. Show weeks, sales and holidays will hold things up. Second Day Air means you probably will get it two working days after it leaves us, not two days after you placed your order.
7. As with your mutual funds and boyfriends, past performance is no guarantee of future performance.
8. On Overnight shipments we ask for a signature.
9. We have No Minimum Order but we have a $5 handling charge for orders under $15.
10. All transactions are in U.S. dollars.
Our Return Policy
Send back what you don't want or like within 28 days of its shipment to you. We'll reimburse you $5 for your shipping if you remind us in your note or on enclosed copy of your invoice. If it is just a few bucks worth of stuff, call us and we'll try to adjust you over the phone. Just like talk
radio. When boxing up your return, please include a copy of the invoice or a list of what it is and what you paid for it and what you expect from us and what the invoice number is.
Send it back even if you just don't like it. I have.
Don't feel like you have to keep it or are stuck with it.
DO NOT FESTER - TO FESTER IS BAD
Send your returns to:
South Pacific Wholesale Company
114 River St
Montpelier VT 05602
The Beadometer - I Do Take The Beadometer Seriously
"They encouraged the bead people to go around scoffing at me and producing wild rumors. Ah, but the Beadometer, that's where I had them. They laughed at me and made jokes. But I proved beyond a shadow of a doubt and with geometric logic that we'd be coming out of the recession and beads would be the key. Beads would be the key I said. And it's all there." - Humphrey Beadgart
Policies 
